Britain's Competition and Markets Authority (CMA) has launched an investigation into Ryanair, Europe's largest low-cost airline, over its policy of charging parents to sit with their children on flights. The watchdog will examine whether the £8-per-flight charge constitutes an unfair contract term under consumer law, as well as potential drip pricing practices.
Key Takeaways
The UK's Competition and Markets Authority (CMA) has launched an investigation into Ryanair over its policy of charging parents to sit with their children on flights. The watchdog will examine whether the £8-per-flight charge constitutes an unfair contract term under consumer law, as well as potential drip pricing practices.
- CMA investigates Ryanair's mandatory family seat fee
- Fee typically costs around £8 each way for one parent to sit with their children aged 2-11
- Ryanair defends policy, stating it complies with all relevant laws and regulations
- Investigation also examines whether the charge is presented transparently during booking
Source Claims Check
1 Difference Found| Claim | Status | Reason | |
|---|---|---|---|
| Ryanair's Response To The Investigation | 1 Difference | Reuters and The Guardian report that Ryanair defends its policy, while The Guardian also reports that the airline calls the investigation bogus. | ▼ |
| Mandatory Family Seat Fee | Broad Agreement | £8 per flight for one parent to sit with children aged 2-11 | |
| Cma's Investigation Into Drip Pricing | Broad Agreement | CMA investigating whether mandatory family seat fee is dripped during booking process |
The mandatory family seat fee requires at least one parent to pay for a reserved seat next to their child aged 2-11. Ryanair maintains that its policy complies with all relevant laws and regulations, stating that adults traveling with children pay one reserved seat fee but can select seats beside them for up to four children free of charge.
The CMA will investigate whether the fee is an unfair contract term under consumer law and whether the charge is dripped during booking rather than shown upfront in the total price. The regulator noted that other airlines offer to seat children with a parent or guardian without charging adults for a seat reservation, or allocate seats together automatically during booking for free.
The investigation comes as part of the CMA's wider work to help ease cost-of-living pressures and protect vulnerable consumers. Ryanair has dismissed the investigation as bogus, stating that it looks forward to disproving the CMA's claims.
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