Flock Safety CEO Garrett Langley apologized Thursday for instances where its surveillance technology was misused by law enforcement officers. The company announced several changes to its systems following reports of abuse, including reducing the default data retention period from 30 days to seven days.
Key Takeaways
Flock Safety CEO Garrett Langley apologized for instances where its surveillance technology was misused by law enforcement. The company announced changes to reduce data retention from 30 days to seven days and implement new safeguards after reports of abuse.
- Flock Safety reduces default data retention period to 7 days
- Police officers accused in 46 cases of improperly using access to Flock's license plate camera network
- Company implements mandatory case codes for searches and audit tools to flag abnormal behavior
- ACLU describes changes as a potential step in the right direction but expresses skepticism
- Privacy experts argue new features do not sufficiently address mass surveillance concerns
Source Claims Check
1 Difference Found| Claim | Status | Reason | |
|---|---|---|---|
| Number Of Accused Police Officers | 0 Differences | Majority reports 46 cases; no other conflicting figures provided by other sources. | ▼ |
| Data Retention Period | Broad Agreement | Reduced from 30 days to seven days | |
| Number Of Flock Cameras | Broad Agreement | 120,000 cameras across the US |
The Washington Post reported that police officers were accused in 46 cases of improperly using access to Flock's license plate camera network. Langley acknowledged these abuses and expressed regret for not acting sooner, stating, 'It kills me that she went through that,' in reference to a woman affected by the misuse.
The company is implementing new measures to curb abuse, including mandatory case codes for searches and restrictions on which types of offenses outside agencies can search for. By the end of 2026, all law enforcement customers will have to activate an audit tool designed to flag abnormal search behavior. The American Civil Liberties Union (ACLU) described the changes as a potential step in the right direction but expressed skepticism about how 'Evidence Mode' would operate.
Privacy experts and critics remain skeptical of Flock's new features, arguing that they do not sufficiently address concerns about mass surveillance. Robert Frommer, a senior attorney at the Institute for Justice, called the changes 'window dressing,' suggesting that police departments are still left to regulate themselves. The company faces growing backlash from cities and agencies canceling or considering dropping their contracts with Flock.
Police in south suburban Harvey are expanding their surveillance technology with new Flock Safety drones, even as some other cities, like the Los Angeles Police Department, have ended their relationships with Flock over concerns about how the company handles data from their automated license plate readers. According to CBS News, Flock cameras photograph license plates and vehicle characteristics, creating searchable records that police say help solve crimes, recover stolen vehicles, and can even locate missing people.
The Institute for Justice identified over 100 incidents of automatic license plate reader abuse, including stalking and wrongful stops. Last month, a Milwaukee police officer pleaded guilty to misconduct, accused of nearly 200 unauthorized searches, including attempts to track an ex. Flock Safety CEO Garrett Langley said the technology will now flag abnormal search behavior and require users to enter a case number to justify each search.
Flock operates some 120,000 cameras across the US that capture images of vehicles and license plates for storage in a searchable database. The company markets its products as crime-fighting tools for law enforcement and private groups such as neighborhood watch committees. Critics accuse Flock of operating a system of mass surveillance with little oversight.
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